Customer Support

Administration

Jeff Pelzl
Director of Worldwide Customer Service

VP of Worldwide Sales

In U.S. +1.800.890.8989 ext. 1301
outside U.S. +1.512.836.2242 ext. 1301


 

Customer Service Manager

Betsy Childers

In U.S. +1.800.890.8989
Outside U.S. +1.512.836.2242 ext. 1304

 

Customer Service Representatives

Bobby Brakefield - Western U.S., Northern Europe, Africa, Middle East, Asia, Australia, and New Zealand

In U.S. +1.800.890.8989 ext. 1302
Outside U.S. +1.512.836.2242 ext. 1302

Sean McCarter- Eastern U.S., South West U.S., Candada, and Japan

In U.S. +1.800.890.8989 ext. 1313
Outside U.S. +1.512.836.2242 ext. 1313

Anabel Garcia- Central U.S., Latin America, Southern Europe, and Central Europe

In U.S. +1.800.890.8989 ext. 1108
Outside U.S. +1.512.836.2242 ext. 1108


Product Support Manager

Mehrzad Moosavi
in U.S. +1.800.890.8989 ext. 1306
outside U.S. +1.512.836.2242 ext. 1306

Product Support Specialists


Fixture Specialists

Headquarters - Austin, TX

Chris Litz
All automated luminaires and Dichroic Theatre products

In U.S. +1.800.890.8989 ext. 1303
Outside U.S. +1.512.836.2242 ext 1303

Joe Haller
All luminaires and Digital Lighting products

In U.S. +1.800.890.8989 ext. 1308
Outside U.S. +1.512.836.2242 ext. 1308

Mehrzad Moosavi
All luminaires and Digital Lighting products

In U.S. +1.800.890.8989 ext. 1306
Outside U.S. +1.512.836.2242 ext. 1306

Scott Kinnebrew
All Digital Lighting products and 3D Applications

In U.S. +1.800.890.8989 ext. 1315
Outside U.S. +1.512.836.2242 ext 1315

Zach Peletz
All luminaires and Digital Lighting products

In U.S. +1.800.890.8989 ext. 1311
Outside U.S. +1.512.836.2242 ext 1311

High End Systems Europe

Frank Schotman
All automated luminaires, Digital Lighting products

+31.6.5115.7163

Control Specialists

Headquarters - Austin, TX

Mitch Peebles
All control systems

in U.S. +1.800.890.8989 ext. 1307
outside U.S. +1.512.836.2242 ext. 1307

 

High End Systems West Coast U.S. - Los Angeles, CA

Mike Hanson
All control systems and programming support

+1.818.947.0550

Cat West
Wholehog Consoles

in U.S. +1.800.890.8989 ext. 1314
outside U.S. +1.512.836.2242 ext. 1314

High End Systems Europe

Chris Ferrante (Germany)
Wholehog Consoles

+49.174.340.8518

Frank Schotman (Netherlands)
Wholehog Consoles

+31.6.5115.7163