Technical support is available from 8:00 a.m. to 5 p.m. CST
All other times, call: 800.890.8989 or 512.836.2242
Updated:June 16 , 2008
Product:SHOWPIX pixelation luminaire
Subject: LED Color not working
If a SHOWPIX fixture is experiencing issues with LED segments not turning on properly, it is possible that a ribbon cable that connects to the LED board is not inserted properly.
To verify the connection of the ribbon cables, start by removing the rear bezel. The rear bezel is held on by four captive Phillips screws:
The cable below is properly seated
The cable below has been incorrectly inserted at an angle
