We want your training experience at HES to be a great one. Please make sure that you have the prerequisites for the class and be ready to learn! If you are not 100% satisfied with any group session for any reason, let us know before day 2 begins and we will refund the class in full.
You will receive a confirmation via e:mail unless otherwise requested. This will be sent to you approximately 30 days before the class begins. Classes generally fill up quickly as we limit class size to give you the best training experience possible.
As class schedules are subject to change, we do not confirm class registration until 30 days prior.
If you need to cancel, we give a 100% refund if you notify us in writing within 14 days of the 1st day of class. We will give a 50% refund thereafter but we do not give refunds for "no-shows". You will get a confirmation of cancellation in writing. If not received, please call our offices.