Technical Support



is available from 08:00 am - 17:00 pm (5:00 pm) Central Standard Time (CST)

All other times, call:

Within U.S.: +1 (800) 890-8989
Worldwide: +1 (512) 836-2242

To page a technician in North America for 24 hour, urgent support call: 1 (800) 890-8989 and select option then one of the options below:

  • For CONSOLE support, press 2
  • For FIXTURE support, press 3


Need Support?

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Latest News

Latest News


Inspirmedia Outfits Concordia Church With HES Gear For Christmas

Inspirmedia Productions recently helped Concordia Lutheran Church drastically change their worship space by adding High End Systems LED lighting for their Christmas program and services. Read More→

HES SolaSpots Energize Fairy Tale Festival

High End Systems SolaSpot Pro CMY LED fixtures were recently used to add depth, effects and gorgeous texture to the Fairy Tale Festival in Lithuania, held February 24th through the 26th in the small town of Pakruojis. Read More→

Victory World Church Shines With HES SolaRange

Victory World Church in Norcross, Georgia recently upgraded the lighting system in their main facility with High End Systems SolaWash Pro 2000 and SolaSpot Pro 1500 fixtures, along with a new Hog 4 flagship console, Road Hog and Hedgehog desks, an Axon HD Pro media server and other HES equipment, all purchased through LightParts, Inc. Read More→

Ghost Tours With SolaSpot Pro 2000

For Ghost’s North American Popestar tour, lighting designer Christian Wienberg Bonde specified 11 High End Systems SolaSpot Pro 2000 fixtures as the floor lighting package. Read More→

LD Marco Silva Relies On Hog 4 For Portugal’s The Voice

As part of the design team for the Portuguese version of The Voice, Marco Silva works with fellow LDs Ricardo Maia and Miguel Valerio to illuminate the elaborate production set. Read More→

HOG 4 On Deck For WWE Live in Mexico City

Lighting Designer Brandon Spratt of BDS Designs, LLC specified a full size Hog 4 console to control his lighting rig for a recent WWE Live production in Mexico City. Read More→

Story Sound Illuminates Dutch Army Orchestras With SolaSpots

Dutch production company Story Sound recently augmented their lighting inventory with 12 High End System SolaSpot Pro 1000 fixtures; the new gear was used over the holiday season to illuminate Fanfare Korps Nationale Reserve’s (FKNR) Christmas concert, as well as the concerts for Koninklijke Millitaire Kapel Johan Willem Friso (KMKJWF). Read More→

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