About Us

Technical Support

 

 

is available from 08:00 am - 17:00 pm (5:00 pm) Central Standard Time (CST)

All other times, call:

Within U.S.: +1 (800) 890-8989
Worldwide: +1 (512) 836-2242

To page a technician in North America for 24 hour, urgent support call: 1 (800) 890-8989 and select option then one of the options below:

  • For CONSOLE support, press 2
  • For FIXTURE support, press 3

 

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About High End Systems

 

From Ani di Franco to ZZ Top concerts...
...Super Bowl half time, talk, trade, and popular TV shows...
...to Olympic ceremonies and church sanctuaries.
 
  • Starting March, 31 2017 we are proud to call ourselves an ETC company. We will continue to work out of Austin, TX and our dealer and distributor channels have not changed. As our two companies join together, both known for innovation and creativity, we promise to bring bigger and better things to you our customers, for many, many years to come.

  • At High End Systems Inc., we innovate and create the lighting products and control systems that illuminate some of the world's biggest artists on the largest stages, as well as film and television studios, cruise ships, corporate events, theme parks, churches, restaurants and retail spaces.

  • Now entering our fourth decade, we're one of the world's largest entertainment lighting manufacturers, a pioneer in new digital lighting technology and producer of the industry-preferred lighting controller technology.

  • We attribute our success to staying in touch with the needs of the entertainment lighting community. Product research and development at our Austin, TX headquarters is an ongoing collaboration between in-house engineers and lighting professionals in the field.

  • This collaboration is largely to thank for our status as a major industry innovator and intellectual property holder. We're not only keeping pace with industry developments - we're guiding them. We're constantly pushing the creative and technological envelope to meet customer needs and stay ahead of the curve.

  • As members of the entertainment community, we know reliability is paramount. We maintain rigorous manufacturing standards, while providing industry-leading customer support services. Welcome to the High End Systems community. We're your source for lighting solutions.

 
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