Class Registration (Austin)

Technical Support

 

 

is available from 08:00 am - 17:00 pm (5:00 pm) Central Standard Time (CST)

All other times, call:

Within U.S.: +1 (800) 890-8989
Worldwide: +1 (512) 836-2242

To page a technician in North America for 24 hour, urgent support call: 1 (800) 890-8989 and select option then one of the options below:

  • For CONSOLE support, press 2
  • For FIXTURE support, press 3

 

Need Support?

High End Systems, a Barco Company

Training Outline

High End Systems offers one of the industry's top lighting and console training programs, developed to ensure you have the support and most up-to-date technical knowledge needed to be on top of your game in this competitive market.

      • We teach a schedule of classes throughout the year in our Austin, Texas office (2105 Gracy Farms Ln. 78758). Class sizes are limited to provide a hands-on, intense learning environment. The same product specialists -- who are available to you 24 hours a day, 7 days a week -- will work side by side with you to take your abilities with our products to the next level. You will leave our class with creative ideas for upcoming shows, time-saving tips and tricks and a new level of confidence of your technical capabilities.

      • We have a program tailored to you -- whether you need technical certification on our legacy lighting products or want to learn more on programming our consoles or operating our digital lighting products that are taking the world by storm.

      • We have a money-back guarantee on every class. All attendees receive a High End Systems certificate of completion. Our classes fill up quickly, so sign up today!

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Training Prerequisites

What You Should Know:

  • Console Training: 
      • Attendee should have prior experience with automated luminaires and a general familiarity with lighting consoles. In addition, they should have working knowledge of DMX 512 communication protocol, fixture addressing and patching. We also recommend that the attendee download the Practical Guide to Programming HES Fixtures.
  • Digital Programming: 
        • Digital training encompasses both fixture repair and programming. Because each student will work with the hardware of the DL.3, he/she should have a basic understanding of moving light repair. The attendee needs proficiency on the Wholehog console to learn to program the DL.3 fixture.

Training Pricing

Training Seminar Costs:

  • Console Training: $499 for the 2-day HOG training seminar (includes Widget!).
  • Digital Programming: $100 for the 1-day DIGITAL training seminar.
  • Fixture Repair Classes: $200 the 2-day DIGITAL + REPAIR training seminar.

Our Training Guarantee:

We want your training experience at HES to be a great one. Please make sure that you have the prerequisites for the class and be ready to learn! If you are not 100% satisfied with any group session for any reason, let us know before day 2 begins and we will refund the class in full. 

Confirmation:

You will receive a confirmation via e-mail immediately after signing up. Classes generally fill up quickly as we limit class size to give you the best training experience possible.

Cancellations:

a) IMPORTANT: As class schedules are subject to change, we do not confirm class registration until 30 days prior.

b) If you need to cancel, we give a 100% refund if you notify us in writing within 14 days of the 1st day of class. We will give a 50% refund thereafter but we do not give refunds for "no-shows". You will get a confirmation of cancellation in writing. If not received, please call our offices at +1 (512) 836-2242 [or] +1 (800) 890-8989.