Technical Support



is available from 08:00 am - 17:00 pm (5:00 pm) Central Standard Time (CST)

All other times, call:

Within U.S.: +1 (800) 890-8989
Worldwide: +1 (512) 836-2242

To page a technician in North America for 24 hour, urgent support call: 1 (800) 890-8989 and select option then one of the options below:

  • For CONSOLE support, press 2
  • For FIXTURE support, press 3


Need Support?


Introduced at the 2016 LDI trade show, High End Systems’ new QUAD automated luminaire turned heads with its optical quality, output and unique performance qualities. ‘A Richard Belliveau Concept’ and part of HES’ FX Series along with UNO, SHAPESHIFTER, and HEX, the QUAD features four RGBW LEDs with independent X & Y module control (X= -15/+15 degrees, Y= -2/+15 degrees) and four high efficiency TIR lenses, individual 3.5 degree to 40 degree zoom and a high powered indigo backlight system. With its 540 degree Pan x 265 degree Tilt, the QUAD offers unprecedented movement capabilities, resulting in a fixture capable of producing stunning new visuals as well as classic ACL animated searchlight patterns. Other features include modular construction, Electronic Cooling System Control, and 100 macros to facilitate programming and operation.



* Specifications Subject to Change Without Notice

* Two year product warranty and technical support

High End Systems products are protected by one or more patents listed below and/or subject to one or more pending patents.
For patent information please go to "https://www.highend.com/company/patents"


Support: QUAD


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Fixture Library Support

Hog 4 Fixture Library Downloads

Latest Full Fixture Library v4.16.151 compatible with Hog 4 OS v3.6.0 and greater (List of fixtures in library)

To download the latest individual library files not yet included in the full library: Library Downloader Site

To request a fixture library please visit this link: Hog Library Request Form

Instructions on how to install fixture libraries on Hog 4 OS Consoles: Fixture Library Installation Quick Guide

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